Taps4Less.com is dedicated to providing excellent products and service at competitive prices.
To make a purchase, browse our catalogue and click on any items that you wish to buy to add it to your shopping cart. When you have selected all the items you wish to buy, click on "Checkout" to pay for your goods.
If you require an item which is not listed on the website we will send over a quotation and a payment link for you to process. Important to note that we don not accept payments over the phone.
Your credit card payment is taken and processed securely. All credit card numbers are encrypted when the order is placed. They are not held in clear text on any web site, nor are they ever seen by Taps4Less.com.
We hope you love your Taps 4 Less order, but if something isn't right you can return eligible items within 14 days of receiving your order. Once you have notified us of your cancellation, you must return the goods to us within 14 days to our Aylesford branch. It is the buyer's responsibility to ensure the safe return of the goods at their cost, unused and in the products original packaging. We are also unable to accept goods back if the product is damaged, the packaging has been returned with writing on or other packaging tapes are used.
Special order items, goods made to your specification and toilet seats are unable to be returned.
Returns outside this period will not be accepted. Your refund will be credited back to the original card within 14 days less any delivery costs.
As part of our commitment to excellent customer service, our delivery charges are listed below and our standard parcel delivery service is 5-7 working days to mainland UK addresses (contact us for a price for non-mainland deliveries). Deliveries that require a pallet will be charged as below for most UK mainland areas. The table below shows our delivery charges. An additional cost may be charged for delivery to difficult to reach addresses.
| Delivery Type | Cost |
|---|---|
| Parcel orders with a value over £99 | £4.99 |
| Orders with a value below £99 | £4.99 |
| Orders with large items that require a pallet delivery | £37.95 |
| Orders with very large items that require an oversize pallet delivery | £79.95 |
| Note: You will only be charged for delivery once, regardless of the number of items in your order. The cost of this single charge will be the delivery cost of the largest item in your order. | |
You must inspect goods thoroughly before signing for delivery. When signing for a delivery you accept that the goods have been received in good condition. If items are damaged on delivery you should not accept them, let the courier return them to Taps4Less. You should never sign a delivery as 'unchecked'. You must inform us of this within 24 hours of delivery. It is the customers responsibility to check for damages and advise the team within 48 hours of receiving the delivery.
If goods are ordered at the weekend or on a bank holiday, the order on the next working day and delivery dates will vary accordingly. If a delivery would normally fall due over the Christmas shutdown period, the delivery period may be extended to a later date. We endeavour to deliver all goods on time, however delays are possible so please do not book your plumber until goods have been safely received complete and in good condition. For bulky orders, please ensure that someone is available to help the driver move the goods from the delivery van to your premises.
Pallet delivery is required for larger items. The pallet service offers delivery to the kerbside, our couriers will not be able to move pallets or goods inside the property. Pallet deliveries require a person to be present at the delivery address to receive and sign for the delivery. You will receive a phone call from the Taps 4 Less team to book in and organise your pallet delivery. Failed deliveries will be recharged. It is the customers responsibility to dispose of the pallet.
In the event of a pricing error on the website, Taps4Less.com will not be bound to honour any orders made at that price. You will receive a full refund.
All goods are guaranteed for a minimum of 30 days. On some products there is an extended guarantee, and in such cases the extended period is outlined in the product's description. Your statutory rights are not affected.
Taps 4 Less is a bathroom retailer and not a manufacturer. All guarantees and warranties are from the manufacturers.
Should you have a complaint we will endeavour to respond to this within 48 hours (2 working days).
All returns are tested. We will replace the goods or give a full refund including reasonable return costs when the fault is confirmed. If no fault is found the return may be refused.
If we are unable to accept your return, you should collect your goods within 21 days of notification. We will hold your goods for a minimum of 21 days but may have to dispose of them after this period if they have not been collected.
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to take back their waste equipment free of charge. The amount of WEEE the UK throws away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health. Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites. We are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product. For example, if a customer bought a new laptop from us we would accept their old laptop and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown above. Goods are marked with this symbol to show that they were produced after 13th August 2005 and should be disposed of separately from normal household waste so that they can be recycled.
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Taps4Less.com reserves the right, at any time, to modify, alter, or update these terms of use, and you agree to be bound by such modifications, alterations, or updates on subsequent visits.
WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, TAPS4LESS.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED FROM TAPS4LESS.COM AND RELATED SERVICES, WHICH ARE PROVIDED BY TAPS4LESS.COM, ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST TAPS4LESS.COM, BUT ONLY AGAINST THE COMPANY OR PERSON GIVING THEM.
TAPS4LESS.COM ARE RETAILERS AND NOT TECHNICAL EXPERTS IN THE FIELD OF HEATING, PLUMBING OR BATHROOM INSTALLATION. ALL TAPS4LESS STAFF ARE INSTRUCTED NOT TO GIVE ANY FORM OF TECHNICAL ADVICE. IF YOU HAVE A TECHNICAL QUERY IT SHOULD BE DIRECTED TO A SUITABLY QUALIFIED PROFESSIONAL, I.E. A GAS SAFE OR CORGI REGISTERED GAS INSTALLER OR A MEMBER OF THE INSTITUTE OF PLUMBING . YOU AGREE THAT ANY ADVICE GIVEN BY A MEMBER OF TAPS4LESS.COM WILL NOT BE RELIED UPON WITHOUT VERIFICATION WITH A SUITABLY QUALIFIED PROFESSIONAL. TAPS4LESS.COM ACCEPTS NO RESPONSABILITY FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON ANY SUCH ADVICE.
EXCEPT AS PROVIDED ABOVE THERE ARE NO OTHER WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND ALL SUCH TERMS ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW.